Our Commitment
Last updated October 20, 2026
When water, pests or storm damage will not wait, the part you should not have to worry about is whether anyone picks up. Here is what this service commits to, and — just as plainly — what it does not.
Answered every hour of every day
The line on this site is answered 24 hours a day, every day of the year, holidays included. Damage does not keep business hours and neither does the phone.
Nothing to pay for being connected
This service is free to the homeowner. You are never invoiced by this site — the only money that changes hands is between you and the contractor you hire.
Local, and licensed for the work
The contractor on the other end is independent, licensed for this trade in Washington, and based close enough to Republic to turn up. Ask for the license number and proof of insurance on the first visit; that request is normal and welcome.
If the match is wrong, call back
You are not stuck with the first name you are given. Call back, say it was not a fit, and ask for another. That is what the line is for.
The honest limit of all of this
This service does not stand behind the work, and it would be dishonest to suggest otherwise. The contractors are independent businesses; the quality of the job, and any guarantee on it, come from the contractor you hire.
The full disclaimer is on the disclaimer page.